Fatores que comprometem a adoção de tecnologia de informação em empresas cafeeiras

Abstract

Introduction of information technology to coffee producers have been difficult throughout the years. This study intends to identify factors that compromise adoption of the information technology with coffee producers. There were six study objects located in the region Sul de Minas that adopted two information systems. This study was carried out in three stages: 1) revision on adoption and resistance of technology and consolidation of the theoretical analysis model; 2) observations, documentary analysis and interviews with technology supervisor and the general director; 3) interviews with marketing, financing and human resources directors. After comparison of the studied cases it was concluded that: the factors that compromised the adoption process can be summarized as financial limitations, low education level of computer operators, lack of technological resources, incompatibility of schedules between instructor and computer operators, software complexity, work contract failure, substitute of computer operators and instructors during the implementation.